Shipping
AUSTRALIA
Orders under $300: $12 Standard Post
Orders $300 and over: Free Standard Post
Optional on all orders: $20 Express Post
All orders are traceable and you will receive a tracking number via email.
Before choosing express shipping, please use the delivery calculator provided by AusPost to ensure you're happy with the delivery times. All orders are dispatched from our warehouse in Erina, Australia, 2250.
Orders $300 and over: Free Standard Post
Optional on all orders: $20 Express Post
All orders are traceable and you will receive a tracking number via email.
Before choosing express shipping, please use the delivery calculator provided by AusPost to ensure you're happy with the delivery times. All orders are dispatched from our warehouse in Erina, Australia, 2250.
NEW ZEALAND
Orders under AUD $300: AUD$12 Standard Post
Orders over AUD $300: Free Standard Post
Orders over AUD $300: Free Standard Post
INTERNATIONAL
We ship worldwide. Shipping costs and available services are calculated at checkout based on your destination.
For most international destinations, orders are fulfilled through our global shipping partner, with duties and taxes calculated and (where available) prepaid at checkout for a seamless delivery experience.
For a small number of destinations (Jersey, Svalbard & Jan Mayen, and Norfolk Island), a flat rate of AUD $25 applies, with delivery in 6-27 business days via AusPost.
International customers may be liable to pay inbound duties and taxes which your local customs authority deems appropriate based on the sale value, unless these have been prepaid at checkout. This cost is separate to the product and shipping cost and is the sole responsibility of the buyer. If the buyer chooses not to pay duties on import and the parcel is returned to us, you will not be issued a full refund when the parcel is received — the refund for the value of the goods purchased will be less any and all return costs occurred.
For most international destinations, orders are fulfilled through our global shipping partner, with duties and taxes calculated and (where available) prepaid at checkout for a seamless delivery experience.
For a small number of destinations (Jersey, Svalbard & Jan Mayen, and Norfolk Island), a flat rate of AUD $25 applies, with delivery in 6-27 business days via AusPost.
International customers may be liable to pay inbound duties and taxes which your local customs authority deems appropriate based on the sale value, unless these have been prepaid at checkout. This cost is separate to the product and shipping cost and is the sole responsibility of the buyer. If the buyer chooses not to pay duties on import and the parcel is returned to us, you will not be issued a full refund when the parcel is received — the refund for the value of the goods purchased will be less any and all return costs occurred.
DISPATCH TIMES
$20 EXPRESS SHIPPING (all EXPRESS orders placed before 2pm are shipped the same business day using Australia Post's Express Service. Note: during sale events, Express Orders will be prioritised, but please expect longer shipping times).
During holidays and promotional periods, please allow up to 5 business days for us to pack your order.
During holidays and promotional periods, please allow up to 5 business days for us to pack your order.
TRACKING YOUR ORDER
Once your order has been dispatched you will receive a confirmation email with your tracking number. This can be used to track your shipment with the courier network that is handling your parcel.